Resident Services Coordinator - Farrer Brown Court
About the job
The Resident Services Coordinator position is all about creating meaningful connections and enhancing the resident experience at Farrer Brown Court. By coordinating personalised services and providing support, you will play a pivotal role in ensuring that residents enjoy life to the fullest. The team values collaboration, compassion, and a resident-first mindset, making it a truly rewarding environment to work in.
You'll be responsible for
đ
Acting as the first point of contact for residents, families, and visitors
Creating a welcoming environment and providing support to residents and their families is a key responsibility.đ ď¸
Coordinating Higher Everyday Living (Everyday Plus) services on site
Ensuring residents have access to tailored services that meet their individual needs is essential.đ
Managing bookings, service delivery, invoicing, and reporting
Overseeing administrative tasks to ensure smooth service delivery and accurate record-keeping is vital.Key criteria
đď¸
Administrative experience
Demonstrated experience in administration, reception, or customer service.View
đ¤
Stakeholder engagement
Confidence engaging with residents, families, and various stakeholders.View
đ
Organisational skills
Strong skills in managing bookings, records, invoicing, and reporting.View
View more