Retail and Customer Support Officer
About the job
Oscar Wylee is on the lookout for an enthusiastic team member to join their Customer Service team in Sydney CBD. This job is all about providing exceptional support to retail store teams and ensuring smooth order processing. The team thrives on collaboration and is passionate about making a positive impact in the communities they serve.
You'll be responsible for
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Responding to enquiries
Responding to enquiries from our store-based teams throughout Australia, Canada and New Zealand.💬
Assisting customers
Responding to enquiries received directly from our customers via our websites and other digital channels.✅
Quality-checking orders
Assisting with quality-checking incoming orders to maintain our high standards of operational efficiency.Key criteria
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Optics industry experience
Previous experience in the optics industry is preferred.View
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Retail customer service experience
Experience in retail customer service or stock management is advantageous.View
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Strong attention to detail
Demonstrated ability to maintain high operational standards.View
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