About the job
The Solution Engineer at Birdeye is a vital part of the team, responsible for partnering with the Sales Team to understand customer requirements and propose tailored solutions using Birdeye’s innovative platform. This job is all about making an impact by engaging with clients, demonstrating products, and collaborating across departments to ensure customer success. The team thrives in a culture of action and accountability, where every member is empowered to contribute to the company's mission of excellence.
You'll be responsible for
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Participating in client demos
Be a key and active participant in client demos and presentations for upmarket and channel partner deals, showcasing Birdeye's solutions effectively.🔧
Managing technology evaluations
Manage the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical advisor and advocate for Birdeye products and services.📑
Preparing proposals
Prepare proposals and presentations for customer meetings as needed, ensuring that all communications are clear and tailored to client needs.Key criteria
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SaaS solution proficiency
Experience using a SaaS solution for online demonstrations.View
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Technical expertise
Strong understanding of APIs and SaaS technology.View
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Excellent communication skills
Ability to articulate solutions clearly to clients.View
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