About the job
The Senior Account Manager â Procurement Solutions plays a vital role in managing and growing relationships with strategic customers. This position focuses on ensuring customer success and satisfaction by delivering tailored solutions that meet the needs of government and regulated industries. ReadyTech fosters an inclusive and collaborative environment where teamwork and innovation are at the forefront of their mission.
You'll be responsible for
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Cultivating customer relationships
Building strong, trusting relationships with key clients and serving as the primary contact for inquiries and strategic discussions.đ
Developing territory strategies
Creating and executing business strategies to meet revenue targets and identify upselling opportunities across the customer base.đ
Monitoring performance metrics
Tracking key metrics such as revenue, retention, and satisfaction levels, and producing reports for stakeholders.Key criteria
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Excellent communication skills
Demonstrated ability to effectively communicate with clients and stakeholders.View
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Business development experience
Proven experience managing long-term growth opportunities and client relationships.View
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Knowledge of procurement solutions
Understanding of sourcing, contract management, and procurement processes.View
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