TAL Australia4 followers35 jobs

Senior Claims Consultant, Group Claims - CBUS

SeniorFull-timeOfficeMelbourne VIC, AustraliaProfessional servicesCustomer service and supportPosted 3 months ago
View your fit0 of 9 criteria met

About the job

The Senior Claims Consultant at TAL is a vital position within the Cbus portfolio team, focusing on managing high-value, underwritten TPD claims. This job offers the opportunity to make a significant impact by delivering quality outcomes for members while also mentoring others in the team. TAL fosters a collaborative and supportive environment where flexibility and inclusivity are key values.

You'll be responsible for

📊

Managing claims portfolio

Overseeing a portfolio of 20-30 complex, underwritten, and high-value TPD claims.
🧠

Applying insurance knowledge

Utilizing knowledge of the Insurance Contracts Act to navigate claims complexities.
🤝

Collaborating with stakeholders

Working with technical experts and business partners to support decision-making.

Skills you'll need

📝

Claims management

Expertise in managing complex, high-value claims with accuracy and empathy.
📜

Insurance Contracts Act knowledge

Strong understanding of the Insurance Contracts Act and its application in claims management.
🔍

Analytical skills

Ability to analyze complex claims and make informed decisions.
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Meet the team

About the company

View your fit

0 of 5 criteria met
Claims consulting experience
Proven experience managing complex life insurance claims.

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Insurance legislation knowledge
Strong understanding of the Insurance Contracts Act and frameworks.

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Analytical skills
Demonstrated ability to analyze and manage sensitive claims.

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Mentorship capability
Experience mentoring and coaching team members effectively.

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Diverse insurance exposure
Exposure to both retail and group insurance claims preferred.

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