TAL Australia
Senior Claims Consultant - Retail Life Insurance
SeniorFull-timeHybridSydney NSW, AustraliaProfessional servicesCustomer service and supportPosted 5 days ago
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About the job
This job as a Senior Claims Consultant at Zurich offers an exciting opportunity to be part of a transformational journey in the insurance industry. With a focus on wellbeing and digital transformation, you will play a crucial role in mentoring a team and managing complex claims. The supportive and values-driven environment encourages growth, innovation, and making a positive impact on the community and the planet.
You'll be responsible for
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Supervising and mentoring
Supervising and mentoring claims assessors to enhance their skills and capabilities while promoting Zurich’s claim philosophy.📂
Managing complex claims
Managing a small portfolio of complex claims across Income Protection, TPD, and IP, ensuring compliance with claims procedures.🚀
Contributing to key projects
Contributing to key projects, implementing, reviewing, and updating procedures while seeking efficiencies and opportunities within processes.Skills you'll need
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Claims assessment experience
Minimum 3 years previous experience in end-to-end claims assessment of retail life claims with the ability to interpret policy language and coverage across various claims areas.🌱
Coaching and mentoring
Proven ability to coach, mentor, and uplift the capability of others, ensuring team growth and development.💬
Effective communication
Effective communicator with a diverse range of audiences, using appropriate methods and language to meet or exceed customer needs and expectations.View more
