Zurich17 jobs

Senior Claims Consultant - Retail Life Insurance

SeniorFull-timeHybridNorth Sydney NSW 2060, AustraliaProfessional servicesCustomer service and supportPosted 10 hours ago
View your fit0 of 9 criteria met

About the job

A new transformational adventure awaits as a Senior Claims Consultant at Zurich! This job is all about making a meaningful impact while working for a reputable organization that prioritizes wellbeing and drives digital transformation. Join a team that values growth, collaboration, and innovation, as you help shape the future of insurance in Australia.

You'll be responsible for

👥

Supervising and mentoring

Supervising and mentoring claims assessors while managing your own small portfolio of complex claims across Income Protection, TPD, and IP.
✅

Ensuring compliance

Ensuring compliance with claims procedures and supporting reporting and remediation actions within agreed standards.
🔧

Contributing to projects

Contributing to key projects, implementing, reviewing, and updating procedures, and seeking efficiencies and opportunities within processes.

Skills you'll need

📝

End-to-end claims assessment

Minimum 3 years previous experience in end-to-end claims assessment of retail life claims with the ability to interpret policy language and coverage across various claims areas.
📚

LICOP knowledge

Thorough understanding of LICOP.
🌱

Coaching and mentoring

Proven ability to coach, mentor, and uplift the capability of others.
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Meet the team

About the company

View your fit

0 of 5 criteria met
End-to-end claims assessment experience
Minimum 3 years in retail life claims assessment.

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Understanding of LICOP
Thorough knowledge of LICOP regulations and standards.

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Knowledge of legal frameworks
In-depth understanding of insurance contracts and confidentiality.

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Coaching and mentoring ability
Proven experience uplifting team capabilities.

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Effective communication skills
Ability to engage diverse audiences with clarity.

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