Amazon58 followers438 jobs

Senior Customer Solutions Manager - NSD, ANZ Worldwide Public Sector

SeniorFull-timeHybridCanberra ACT, AustraliaPosted 4 weeks agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

This job is about being a Customer Solutions Manager, where you'll play a pivotal role in shaping Australia's national security through cloud technology. Your work will directly impact how the national security community operates, making every engagement significant. The team thrives in an inclusive environment, focusing on collaboration and innovation to drive customer success.

You'll be responsible for

🌉

Bridging technical and strategic vision

Acting as a trusted advisor to understand and implement customer strategies for national security.
🚀

Driving cloud transformation

Leading engagements that shape cloud transformation strategies for Australia's defence and intelligence community.
🏛️

Establishing governance models

Creating sustainable operating models that drive long-term success in cloud operations.

Key criteria

🛠️

Cloud services implementation experience

Experience implementing cloud services, including migrations and modernization.

View

📊

Customer engagement experience

4+ years engaging with customer executives to solve business problems.

View

📅

Project management certification

PMP, SCRUM/Agile, or SAFe certification to ensure effective project delivery.

View

View more
Think you're a good fit?See what the hiring team are looking for

Meet the team

About the company

View your fit

4 criteria for this job
Cloud services implementation experience
Experience implementing cloud services, including migrations and modernization.

View

Customer engagement experience
4+ years engaging with customer executives to solve business problems.

View

Project management certification
PMP, SCRUM/Agile, or SAFe certification to ensure effective project delivery.

View

Technical program leadership
5+ years leading large-scale technical programs with proven outcomes.

View

A meaningful career starts with a match

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2025
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms

Similar jobs

View all
Monday.com
Monday.com
Senior Customer Success ManagerSydney, NSW · Full-time
This job is about leading AI strategy for our most strategic Enterprise and Mid-Market accounts in ANZ. The impact of this position is significant, as it reshapes how monday.com goes upmarket and transforms customer experiences into mission-critical, AI-first operating systems. The team thrives on collaboration, innovation, and a shared passion for helping customers succeed.
SafetyCulture
SafetyCulture
Senior Customer Success ManagerSydney, NSW · Full-time
Join a global tech company that is dedicated to making work better for the 3 billion people who keep the world moving. As a Customer Success Manager, you will play a crucial role in partnering with Strategic and Enterprise customers to deliver ROI throughout their entire lifecycle. The team thrives on collaboration, innovation, and a customer-centric approach, ensuring that every team member has a voice and the opportunity to make a real impact.
Sonder
Sonder
Senior Customer Success ManagerWaterloo, NSW · Full-time
The Senior Customer Success Manager at Sonder plays a crucial role in partnering with significant customers to enhance their understanding of workforce health, safety, and wellbeing trends. By leveraging customer context, workforce intelligence, and AI-enabled analysis, this job delivers impactful conversations that support decision-making and strengthen customer relationships. The team thrives on collaboration and is dedicated to making a meaningful impact on workplace wellbeing.
Autodesk
Autodesk
Senior Customer Success ManagerNorth Sydney, NSW · Full-time
The Senior Customer Success Manager at Autodesk plays a vital role in helping customers achieve long-term success through Enterprise Business Agreements. By acting as a single point of contact, this job focuses on fostering strong relationships and providing strategic advisory services that maximize customer investment in Autodesk solutions. The team thrives on collaboration, innovation, and a commitment to customer satisfaction.