Autodesk3 followers17 jobs

Senior Customer Success Manager

SeniorFull-timeHybridNorth Sydney NSW 2060, AustraliaPosted 3 weeks agoVerified 4 weeks ago
Pending fitX of Y criteria met

About the job

The Senior Customer Success Manager at Autodesk plays a vital role in helping customers achieve long-term success through Enterprise Business Agreements. By acting as a single point of contact, this job focuses on fostering strong relationships and providing strategic advisory services that maximize customer investment in Autodesk solutions. The team thrives on collaboration, innovation, and a commitment to customer satisfaction.

Meet the team

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You'll be responsible for

📝

Conducting collaborative success planning engagements

Understanding customers’ strategic business initiatives and building out a customer success plan.
🤝

Mobilizing a cross-functional team

Executing success plans and driving adoption of Autodesk products.
📈

Developing and delivering business reviews

Communicating progress and tracking value against the success plan to diverse stakeholders.

Key criteria

📈

5+ years in customer-facing roles

Experience managing large, complex customer accounts.

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🤝

Strong communication skills

Proven ability to articulate complex ideas to diverse audiences.

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🔄

Program or project management skills

Demonstrated experience coordinating cross-functional teams effectively.

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A meaningful career starts with a match

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View your fit

4 criteria for this job
5+ years in customer-facing roles
Experience managing large, complex customer accounts.

View

Strong communication skills
Proven ability to articulate complex ideas to diverse audiences.

View

Program or project management skills
Demonstrated experience coordinating cross-functional teams effectively.

View

Industry experience in AECO
Background in architecture, engineering, or construction sectors.

View

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