Senior Housing Officer
About the job
This job is about managing complex social housing and housing assistance services for customers in remote Aboriginal and Torres Strait Islander communities. It plays a crucial role in providing high-quality, person-centred assistance to diverse customers facing challenging housing issues. The team values collaboration and is committed to fostering professional relationships to improve customer outcomes.
You'll be responsible for
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Managing housing services
Managing complex social housing and housing assistance services for customers in remote Aboriginal and Torres Strait Islander communities.📋
Conducting assessments
Assessing and approving social housing applications and transfers, and conducting regular reviews of applications on the Housing register.📝
Providing support
Providing assistance with the response and management of matters referred to the Queensland Civil and Administrative Tribunal.Key criteria
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Experience in social housing services
Demonstrated experience managing social housing and assistance services.View
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Relationship-building skills
Proven ability to develop effective relationships with diverse stakeholders.View
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Knowledge of Aboriginal and Torres Strait Islander protocols
Understanding of cultural protocols for effective communication.View
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