Senior Housing Officer
About the job
The Senior Housing Officer position at the Department of Housing and Public Works is all about making a meaningful difference in the lives of Queenslanders. This job involves managing complex social housing and housing assistance services, providing direct support to homeless customers through various channels, including in-person outreach. The team values collaboration and is committed to creating a safe and supportive environment for both staff and customers.
You'll be responsible for
🏠
Responding to customer needs
Appropriately and sensitively respond to customers experiencing homelessness or who are ready to transition from supported accommodation, understanding their specific housing needs.✅
Approving housing applications
Approve high and very high need social housing applications and transfers, ensuring quality in application assessments.👥
Supervising team activities
Supervise team activities, monitor performance, manage workloads, and address operational issues as required.Key criteria
🏠
Experience in social housing services
Demonstrated experience managing social housing and assistance services.View
🤝
Stakeholder relationship management
Proven ability to develop effective relationships with diverse stakeholders.View
📋
Application assessment skills
Experience approving and quality assuring housing applications.View
View more
