Senior Student Services Officer
About the job
The Senior Student Services Officer position at Monash Business School is an exciting opportunity to provide high-quality administrative support for student and academic services. This role plays a crucial part in enhancing the student experience throughout their lifecycle, from inquiries to course completion. The team values collaboration and inclusivity, ensuring that everyone contributes to delivering exceptional services across campuses.
You'll be responsible for
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Providing administrative support
Delivering effective administrative support for student and academic services across the School.📚
Managing student lifecycle activities
Supporting all aspects of the student lifecycle, including inquiries, admissions, and course progression.✅
Ensuring compliance
Ensuring adherence to University and legislative requirements while contributing to continuous improvement initiatives.Key criteria
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Administrative and organisational skills
Proven ability to manage competing priorities and meet deadlines.View
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Customer service commitment
Strong dedication to providing hands-on support to students and stakeholders.View
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Analytical and problem-solving skills
Demonstrated capability to navigate complex issues effectively.View
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