Service Account Manager - Victoria
About the job
The Service Account Manager is a pivotal job focused on driving service revenue growth and managing key relationships within large corporate healthcare customers. This position plays a crucial role in ensuring long-term account profitability and requires a blend of commercial acumen and strategic thinking. The team thrives on collaboration, innovation, and a commitment to delivering exceptional service.
You'll be responsible for
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Driving service revenue ownership
Own and deliver service revenue and margin targets for assigned region, leading contract renewals and expansions.🤝
Managing executive stakeholder relationships
Develop and execute strategic account plans while building trusted relationships with C-suite executives and procurement teams.🔄
Leading system upgrades and lifecycle monetisation
Collaborate with teams to identify upgrade opportunities and drive lifecycle conversations focused on cost and operational continuity.Key criteria
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Service revenue growth experience
Proven experience driving service revenue and margin targets.View
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Executive stakeholder management
Demonstrated ability to build relationships with C-suite executives.View
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Contract negotiation skills
Experience leading end-to-end service contract negotiations.View
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