Service Administrator - PM
About the job
This job is all about coordinating the successful delivery of service calls while providing excellent customer service. As a Service Administrator at Aidacare, you will play a vital role in ensuring that clients receive timely repairs and support. The team values collaboration, motivation, and a commitment to creating memorable experiences for customers.
You'll be responsible for
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Receiving customer calls
Answering calls from customers in a professional manner to address their needs.🗓️
Scheduling service calls
Communicating customer requirements with Service Technicians and arranging service appointments.🧾
Processing orders and invoices
Handling purchase orders and invoices with relevant suppliers as needed.Key criteria
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Customer service experience
Demonstrated experience delivering exceptional customer service in a similar role.View
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Strong computer literacy
Proficient in Microsoft Excel and internal systems for efficient service delivery.View
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Team collaboration skills
Proven ability to work effectively with internal and external stakeholders.View
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