About the job
The Automotive Service Advisor position at RAC Auto Services is all about creating exceptional customer experiences in the automotive industry. By combining technical expertise with outstanding service, you will play a vital role in ensuring that members receive the best care for their vehicles. The team thrives in a supportive and collaborative environment, where every contribution is valued and growth opportunities are abundant.
You'll be responsible for
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Greeting members
Greeting members and promptly addressing their automotive service needs.📝
Communicating with members
Communicating effectively with members to understand their vehicle concerns and accurately documenting the issues.🤝
Collaborating with technicians
Collaborating with our skilled technicians to provide members with detailed repair and maintenance recommendations.Key criteria
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Automotive service advisor experience
Proven experience in automotive service advisory roles or related customer service positions.View
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Interpersonal and communication skills
Excellent skills to explain technical information clearly to members.View
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Organizational skills
Strong ability to manage service schedules and maintain detailed records.View
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