About the job
This job offers an incredible opportunity to shape your career while being part of a collaborative community at Capgemini. You will play a vital role in helping leading organizations unlock the value of technology and build a more sustainable world. The team thrives on a culture of continuous improvement and values work-life balance, providing countless learning and development opportunities.
You'll be responsible for
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Managing Salesforce programs
Overseeing complex, large-scale Salesforce programs and ensuring alignment with client expectations and business outcomes.🏆
Ensuring operational excellence
Delivering services aligned to agreed SLAs with a strong focus on client satisfaction and continuous improvement.🤝
Building strategic partnerships
Maintaining relationships with client stakeholders and internal business units to enhance service delivery and customer experience.Key criteria
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10+ years in Salesforce delivery
Extensive experience managing large-scale Salesforce programs.View
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Stakeholder communication skills
Proven ability to provide updates and resolve issues proactively.View
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Incident and Problem Management expertise
Highly proficient in minimizing business impact within Salesforce environments.View
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