Centorrino Technologies18 jobs

Service Delivery Manager

Mid levelFull-timeHybridSydney NSW, AustraliaProfessional servicesInformation technologyPosted 3 days agoVerified 2 days ago
Pending fitX of Y criteria met

About the job

Join Centorrino Technologies and be part of a vibrant community that values innovation and inclusivity! As a Service Delivery Manager, you will play a crucial role in building strong relationships with customers and collaborating with various teams to ensure successful outcomes. The company is committed to creating a supportive environment where employees can thrive, offering hybrid working options, extensive training, and fun team events to celebrate achievements.

Meet the team

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

🤝

Building and maintaining relationships

Establishing and nurturing strong connections with customers through both remote and in-person engagements.
🤝

Collaborating with teams

Working closely with technical and client-facing teams to achieve successful outcomes for customers.
📊

Reviewing service delivery reporting

Assessing and presenting service delivery reports to ensure key SLAs and deliverables are met, while suggesting improvements where necessary.

Key criteria

🤝

Customer relationship management experience

Proven experience building strong customer relationships in tech.

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📊

Service delivery reporting skills

Demonstrated ability to assess and present service delivery metrics.

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🗣️

Stakeholder communication skills

Experience influencing and presenting to executive-level stakeholders.

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A meaningful career starts with a match

View your fit

5 criteria for this job
Customer relationship management experience
Proven experience building strong customer relationships in tech.

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Service delivery reporting skills
Demonstrated ability to assess and present service delivery metrics.

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Stakeholder communication skills
Experience influencing and presenting to executive-level stakeholders.

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Technical understanding
Strong grasp of IT concepts and ability to learn quickly.

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Vulnerable People Check
Valid Working with Children Check and Police Check required.

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