Centorrino Technologies3 followers31 jobs

Service Delivery Manager

Mid levelFull-timeHybridMelbourne VIC, AustraliaPosted 8 hours agoVerified 4 days ago
Pending fitX of Y criteria met

About the job

The Service Delivery Manager job at Centorrino Technologies is all about fostering strong relationships with customers and ensuring exceptional service delivery. This position plays a crucial role in collaborating with various teams to achieve successful outcomes and drive improvements. The team thrives in a supportive, hybrid working environment that values innovation, inclusivity, and continuous growth.

Meet the team

About the company

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You'll be responsible for

🤝

Building relationships

Building and maintaining strong relationships with customers, both remotely and in-person through recurring engagements.
🤝

Collaborating with teams

Collaborating with peers in technical and client-facing teams to achieve successful outcomes for the customer.
📊

Reviewing service delivery

Reviewing, assessing, and presenting service delivery reporting, ensuring key SLAs and deliverables are met.

Key criteria

🔑

NV1 clearance

Valid NV1 clearance required for security compliance.

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🤝

Customer relationship management experience

Demonstrated experience building strong customer relationships.

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📊

Service delivery reporting skills

Experience reviewing and presenting service delivery reports.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

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5 criteria for this job
NV1 clearance
Valid NV1 clearance required for security compliance.

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Customer relationship management experience
Demonstrated experience building strong customer relationships.

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Service delivery reporting skills
Experience reviewing and presenting service delivery reports.

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Stakeholder communication skills
Proven ability to communicate with executive and C-level stakeholders.

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Technical understanding
Strong grasp of IT concepts and ability to learn quickly.

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