Centorrino Technologies5 followers38 jobs

Service Delivery Manager

Mid levelFull-timeHybridMelbourne VIC, AustraliaPosted 3 weeks agoVerified 6 hours ago
Pending fitX of Y criteria met

About the job

The Service Delivery Manager job at Centorrino Technologies is all about fostering strong relationships with customers and collaborating with teams to ensure successful outcomes. This role is crucial in maintaining high service delivery standards and addressing any challenges that arise. Centorrino Technologies values innovation, inclusivity, and a supportive work culture, making it an exciting place to grow and thrive.

Meet the team

About the company

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You'll be responsible for

🤝

Building relationships

Building and maintaining strong relationships with customers, both remotely and in-person through recurring engagements.
🤝

Collaborating with teams

Collaborating with peers in technical and client-facing teams to achieve successful outcomes for the customer.
📊

Reviewing service delivery

Reviewing, assessing and presenting service delivery reporting, ensuring key SLAs and deliverables are met, or providing suggestions for improvements.

Key criteria

🔑

NV1 Clearance

Valid NV1 Clearance required for sensitive information access.

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🤝

Customer relationship management experience

Demonstrated experience building strong customer relationships.

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📊

Service delivery reporting skills

Experience reviewing and presenting service delivery reports.

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A meaningful career starts with a match

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5 criteria for this job
NV1 Clearance
Valid NV1 Clearance required for sensitive information access.

View

Customer relationship management experience
Demonstrated experience building strong customer relationships.

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Service delivery reporting skills
Experience reviewing and presenting service delivery reports.

View

Stakeholder communication ability
Proven ability to communicate with executive and C-level stakeholders.

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Technical understanding
Strong grasp of IT concepts and ability to learn quickly.

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