Service Delivery Manager (NV2 Cleared)
About the job
The Service Delivery Manager at Centorrino Technologies is a pivotal job that focuses on leading the delivery and operational support of critical technology services. This position plays a vital role in ensuring services are customer-focused, secure, and reliable while fostering strong stakeholder relationships. The team thrives on collaboration and continuous improvement, making it an exciting opportunity for those looking to make a significant impact.
You'll be responsible for
📦
Managing service delivery
Manage end-to-end service delivery to ensure services meet agreed performance standards and business outcomes📞
Acting as a key contact
Act as a key point of contact for stakeholders, customers, vendors, and delivery teams📊
Monitoring service performance
Monitor service performance, identify improvement opportunities, and drive continuous service optimisation initiativesKey criteria
🔧
Service delivery management experience
Demonstrated experience in managing service delivery within complex environments.View
🤝
Stakeholder engagement skills
Proven ability to manage relationships across technical and business teams.View
📈
Continuous improvement initiatives
Experience driving business process optimisation and service performance improvements.View
View more