Service Delivery Manager (NV2 Cleared)
About the job
The Service Delivery Manager at Centorrino Technologies is a pivotal job that focuses on leading the delivery and operational support of critical technology services. This position plays a crucial role in ensuring services are customer-focused, secure, and aligned with organisational objectives. The team thrives on collaboration, continuous improvement, and a commitment to excellence, making it an exciting opportunity for those looking to make a significant impact.
You'll be responsible for
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Managing service delivery
Manage end-to-end service delivery to ensure services meet agreed performance standards and business outcomes📞
Acting as a key contact
Act as a key point of contact for stakeholders, customers, vendors, and delivery teams🚀
Leading service transition activities
Lead service transition activities for new and changed services, including service catalogues and service agreementsKey criteria
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Service delivery management experience
Demonstrated experience in managing service delivery within complex environments.View
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Stakeholder engagement skills
Proven ability to manage relationships across technical and business teams.View
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Operational support expertise
Experience managing technology services and performance metrics effectively.View
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