Cisco1 follower6 jobs

Service Delivery Manager - Optus

SeniorFull-timeHybridSydney NSW, AustraliaPosted 1 week agoVerified 9 hours ago
Pending fitX of Y criteria met

About the job

As a Customer Success Manager, you will play a vital role in helping customers successfully adopt and utilize Cisco technologies, driving value realization and growth. Your impact will be felt as you guide customers through their journey, ensuring they achieve their business and technical goals while fostering strong relationships. Collaboration with diverse teams will be key, as you work together to deliver exceptional value and satisfaction to customers.

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2025
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms

You'll be responsible for

🚀

Driving software utilization

Leading efforts to ensure customers realize value from Cisco technologies, which contributes to renewals and business growth.
💬

Building customer relationships

Establishing strong connections with customer partners to understand their challenges and objectives, facilitating collaboration across teams.
🛠️

Acting as a technology advocate

Providing feedback to Cisco’s product teams and ensuring customers achieve their business and technical goals with Cisco technologies.

Key criteria

💼

10+ years in technology

Proven experience in the technology industry over a decade.

View

📊

P&L management experience

Demonstrated ability to manage Profit and Loss effectively.

View

🔧

Software utilization expertise

Strong understanding of driving software value through use cases.

View

View more

A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

View your fit

4 criteria for this job
10+ years in technology
Proven experience in the technology industry over a decade.

View

P&L management experience
Demonstrated ability to manage Profit and Loss effectively.

View

Software utilization expertise
Strong understanding of driving software value through use cases.

View

Customer advocacy experience
Proven experience in direct customer engagement post-sales.

View

Similar jobs

View all
CyberCX
CyberCX
Service Delivery ManagerSydney, NSW · Full-time
The Service Delivery Manager – Cyber Security at CyberCX plays a pivotal role in bridging security operations and client consulting. This position is all about being a trusted advisor, guiding customers through their cyber security journey while translating complex risks into understandable business language. The team thrives on collaboration, continuous improvement, and a genuine passion for helping customers feel safer and more confident in their security posture.
Perpetual Limited
Perpetual Limited
Service Delivery Manager - Perpetual Corporate TrustSydney, NSW · Full-time
This job is about being at the heart of technology, delivery, and stakeholder engagement as a Service Delivery Manager at Perpetual Digital. The role is crucial for ensuring that digital platforms operate reliably and meet service levels while managing stakeholder expectations. The team thrives on collaboration, innovation, and a commitment to excellence in a fast-paced environment.
Leidos
Leidos
Service Delivery ManagerCanberra, ACT · Full-time
The Service Delivery Manager at Leidos Australia plays a crucial role in ensuring the operational delivery and continuous improvement of Defence Health Knowledge Management capabilities. This position is vital for supporting clinical decision-making and health service delivery across the Australian Defence Force. The team thrives on collaboration, innovation, and a commitment to creating a supportive and inclusive workplace.
Capgemini
Capgemini
Service Delivery ManagerSydney, NSW · Full-time
This job offers an incredible opportunity to shape your career while being part of a collaborative community at Capgemini. You will play a vital role in helping leading organizations unlock the value of technology and build a more sustainable world. The team thrives on a culture of continuous improvement and values work-life balance, providing countless learning and development opportunities.