Quantium10 followers14 jobs

Service Desk Engineer (Part-time)

JuniorMid levelPart-timeOfficeMelbourne VIC, AustraliaPosted 12 hours agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

As a Service Desk Engineer at Quantium, you will play a crucial role in supporting our Melbourne team by providing hands-on technical assistance. This job is all about ensuring that our talented data scientists, analysts, and engineers have the tools they need to excel in a fast-paced environment. The team thrives on collaboration and independence, making it an exciting opportunity to make a real impact.

Meet the team

About the company

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You'll be responsible for

🛠️

Delivering independent on-site IT support

Serve as the primary on-site IT presence for Quantium's Melbourne team, independently resolving hardware, software and connectivity issues with confidence
📦

Managing hardware

Manage laptop re-imaging, stock and asset management to keep our team equipped and productive
🔑

Handling account and identity management

Handle account provisioning, resets and identity tasks to keep our team connected and secure

Key criteria

💻

IT support experience

2–4 years of IT support experience in a tech-forward environment.

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🖥️

Multi-platform proficiency

Hands-on experience supporting both Mac and Windows systems.

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🔌

Networking basics

Experience troubleshooting connectivity issues and network problems.

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A meaningful career starts with a match

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5 criteria for this job
IT support experience
2–4 years of IT support experience in a tech-forward environment.

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Multi-platform proficiency
Hands-on experience supporting both Mac and Windows systems.

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Networking basics
Experience troubleshooting connectivity issues and network problems.

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Customer-first approach
Strong interpersonal skills for effective face-to-face support.

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AV and conferencing support
Experience with audiovisual equipment and video conferencing setups.

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