Marriott9 followers306 jobs

Service Express Agent

JuniorPart-timeHybridMelbourne VIC, AustraliaPosted 19 hours agoVerified 6 hours ago
Pending fitX of Y criteria met

About the job

As a Service Express Agent at The Westin, you will play a vital role in enhancing the well-being of guests while they travel. Your contributions will not only support the Guest Services team but also create memorable experiences that foster loyalty and connection. The team thrives in a people-first environment, where career growth and personal development are encouraged.

Meet the team

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You'll be responsible for

🤝

Supporting the Guest Services team

Assisting with general operational tasks to ensure a smooth experience for guests.
🌟

Engaging with guests

Handling inquiries and inspiring guests throughout their stay to enhance their experience.
❤️

Building relationships with guests

Creating memorable experiences that encourage future bookings and guest loyalty.

Key criteria

🏨

Experience with OPERA system

Proven experience using OPERA or similar property management systems.

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🌍

Knowledge of local area

Demonstrated understanding of the hotel and surrounding attractions.

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💼

Relevant hospitality experience

Experience in a similar guest services role within hospitality.

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A meaningful career starts with a match

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5 criteria for this job
Experience with OPERA system
Proven experience using OPERA or similar property management systems.

View

Knowledge of local area
Demonstrated understanding of the hotel and surrounding attractions.

View

Relevant hospitality experience
Experience in a similar guest services role within hospitality.

View

Attention to detail
Proven ability to manage billing and guest inquiries accurately.

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Career growth enthusiasm
Self-motivated with a drive for career advancement opportunities.

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