About the job
This job is all about safeguarding Montu's business by investigating suspicious activities and managing sensitive incidents. By identifying operational gaps and providing actionable insights, you'll play a crucial role in enhancing the company's service delivery. Montu values a collaborative and driven culture, where team members are encouraged to innovate and contribute to better healthcare outcomes.
You'll be responsible for
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Monitoring and investigating fraud
Monitoring and investigating suspicious cases, specifically focusing on fraud detection and internal/external risk.📂
Managing sensitive cases
Managing a dedicated portfolio of sensitive cases and acting as the primary point of contact for stakeholders involved in investigations.📈
Generating actionable insights
Translating investigative findings into actionable operational insights for leadership and identifying trends for process enhancements.Key criteria
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Fraud detection and investigation experience
Proven experience monitoring and investigating fraud cases.View
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Analytical and critical thinking skills
Demonstrated ability to analyze data and identify patterns.View
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Exceptional verbal communication skills
Experience managing sensitive conversations effectively.View
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