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Service Manager

Mid levelSeniorFull-timeHybridFortitude Valley QLD, AustraliaPosted 4 months agoVerified 6 days ago
Pending fitX of Y criteria met

About the job

This job is about leading a team of Job Coaches and InWork Support Coaches to create meaningful employment opportunities for individuals. The impact of this job is significant, as it transforms lives and supports communities. The team thrives on values like Integrity, Compassion, Determination, and Thriving Together, fostering a collaborative and supportive work environment.

You'll be responsible for

👥

Leading and developing teams

Lead, coach and develop Job Coaches and InWork Support Coaches to achieve sustainable employment outcomes.
🚀

Driving performance

Drive performance across all ESAs, ensuring KPI targets, placement outcomes and service standards are consistently exceeded.
📦

Overseeing service delivery

Oversee service delivery, workflow and client experience across multiple locations.

Key criteria

👥

Team management experience

Proven experience managing teams across multiple sites.

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📈

Strong leadership capability

Demonstrated ability in coaching and performance management.

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💰

Financial management skills

Experience managing budgets, forecasts, and financial KPIs.

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Meet the team

About the company

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5 criteria for this job
Team management experience
Proven experience managing teams across multiple sites.

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Strong leadership capability
Demonstrated ability in coaching and performance management.

View

Financial management skills
Experience managing budgets, forecasts, and financial KPIs.

View

Stakeholder engagement skills
Ability to build relationships with Services Australia and community partners.

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Current driver's licence
Valid licence and reliable vehicle for travel between sites.

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