Service Support Officer – Administration
About the job
This job is about providing exceptional administrative support to the Community Aged Care team, ensuring quality services are delivered efficiently. Making a meaningful impact in the lives of South Australians is at the heart of this role. The team values initiative and collaboration, creating a supportive environment where everyone can thrive.
You'll be responsible for
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Managing phone calls and emails
You will manage and redirect high-volume phone calls and oversee the email inbox efficiently.🤝
Providing customer service
Delivering professional customer service to clients over the phone and responding to inquiries in a timely manner is key.🗃️
Delivering administrative support
You will provide broad administrative support including filing, data entry, and document preparation.Key criteria
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Certificate IV in Business Administration or equivalent
Possession of relevant qualification or proven experience in administration.View
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5+ years high-level administrative experience
Demonstrated extensive background in administrative support.View
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Strong customer service experience
Experience handling diverse customer inquiries effectively.View
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