Transport NSW2 followers134 jobs

Shared Services Support Officer - Dubbo

JuniorMid levelFull-timeOfficeDubbo NSW 2830, AustraliaPosted 23 hours agoVerified 1 day ago
Pending fitX of Y criteria met

About the job

This job is all about delivering exceptional customer service in a dynamic contact centre environment. By leveraging your communication and problem-solving skills, you will play a vital role in transforming the lives of our community. The team thrives on collaboration and is dedicated to fostering a supportive atmosphere where everyone can succeed.

Meet the team

About the company

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You'll be responsible for

📞

Supporting customers

Assisting internal and external customers in a fast-paced contact centre environment.
✉️

Responding to enquiries

Addressing customer inquiries across multiple channels and resolving issues at first contact.
✅

Processing transactions

Accurately and efficiently handling transactions to ensure customer satisfaction.

Key criteria

📞

Customer service experience

Proven experience in high-volume customer service environments.

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🛠️

Attention to detail

Demonstrated ability to process transactions accurately.

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💬

Effective communication skills

Strong communication skills for resolving customer enquiries.

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Think you're a good fit?See what the hiring team are looking for

View your fit

4 criteria for this job
Customer service experience
Proven experience in high-volume customer service environments.

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Attention to detail
Demonstrated ability to process transactions accurately.

View

Effective communication skills
Strong communication skills for resolving customer enquiries.

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Multi-system management
Experience managing multiple systems in fast-paced settings.

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A meaningful career starts with a match

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