Solutions Specialist
About the job
This job is all about driving product adoption and expansion within the Simpro Group customer base. By combining technical product expertise with customer engagement and collaboration, you will create opportunities for cross-selling and help customers realise additional value from our product portfolio. The team thrives on collaboration and is committed to supporting each other in achieving success.
You'll be responsible for
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Driving product adoption
Helping drive the successful adoption and expansion of Simpro Group products within our customer base, working across teams to provide technical knowledge, product demonstrations, and direct outbound engagement to accelerate cross-sell revenue.🧑🏫
Serving as a product expert
Bridging the gap between Simpro Group product offerings and the specific needs of clients to adopt and scale additional solutions.📞
Conducting outbound engagement
Conducting consistent outbound engagement into non-managed customer accounts to generate cross-sell pipeline opportunities and drive adoption of additional Simpro Group products.Key criteria
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Technical sales-support experience
Proven experience in a technical sales-support or sales engineering role within SaaS.View
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SaaS product understanding
Strong understanding of SaaS products, cloud computing, and enterprise software solutions.View
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High-volume outbound activity
Demonstrated ability to conduct high-volume outbound engagement and manage daily cadence.View
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