About the job
This job is all about being a Field Engineer, providing essential support for clients and various tech products. Your impact will be felt through your dedication to client satisfaction and professionalism. The team thrives on collaboration and a commitment to excellence, ensuring every interaction is a positive experience.
You'll be responsible for
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Serving as Field Engineer
Acting as the Field Engineer for specific clients and products, including tech kiosks and desks.💻
Providing support
Offering software, hardware, and networking support for desktops, laptops, servers, and network devices.⚙️
Installing and maintaining devices
Installing and maintaining PCs, networks, servers, and other networked devices.Key criteria
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Technical support experience (1-2 years)
Experience providing software, hardware, and networking support.View
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Installation and maintenance skills
Proven ability to install and maintain PCs and network devices.View
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SLA compliance and client satisfaction
Demonstrated success in meeting SLA requirements and ensuring client satisfaction.View
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