Miro5 jobs

Technical Account Manager

Mid levelSeniorFull-timeHybridSydney NSW, AustraliaPosted 2 weeks agoVerified 3 weeks ago
Pending fitX of Y criteria met

About the job

The Technical Account Manager (TAM) at Miro plays a crucial role in partnering with Enterprise customers to maximize the value of their investment in the Innovation Workspace. By acting as a fractional strategic advisor, the TAM guides customers through workflow optimization and AI-powered adoption, ensuring they achieve exceptional outcomes. The team thrives on collaboration, innovation, and a customer-centric approach, making it an exciting place to grow and make an impact.

You'll be responsible for

🗺️

Guiding customers

Guide customers in designing and evolving AI-driven workflows across the Discover–Define–Deliver innovation lifecycle.
🔗

Recommending integration strategies

Recommend and architect integration strategies and automation opportunities utilizing Miro’s API, WebSDK & MCP that drive alignment, speed and business value.
💡

Providing guidance

Provide guidance on embedding Miro into the customer’s existing systems and ways of working.

Key criteria

🔧

Technical account management experience

5+ years in technical account management or similar roles.

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📊

Platform analytics expertise

Proven ability to leverage analytics for data-informed decisions.

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🤖

AI and integration familiarity

Experience with AI, APIs, and enterprise IT ecosystems.

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View more

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5 criteria for this job
Technical account management experience
5+ years in technical account management or similar roles.

View

Platform analytics expertise
Proven ability to leverage analytics for data-informed decisions.

View

AI and integration familiarity
Experience with AI, APIs, and enterprise IT ecosystems.

View

Change management skills
Demonstrated experience leading large-scale change initiatives.

View

Facilitation of executive discussions
Skilled at leading cross-functional workshops and discussions.

View

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