Toyota Motor Corporation Australia1 follower4 jobs

Technical Consultant - New Model & Accessories

Mid levelFull-timeHybridMelbourne VIC, AustraliaInformation technologyCustomer successProduct managementPosted 4 days ago
View your fit0 of 9 criteria met

About the job

The Technical Consultant - New Model & Accessories position at Toyota is a fantastic opportunity for skilled individuals to join the Quality and Service division. This job focuses on enhancing customer satisfaction and fostering long-term relationships through the planning and implementation of customer-focused activities. The team values collaboration and innovation, ensuring that new model vehicles exceed local market quality expectations while supporting a flexible work environment.

You'll be responsible for

🔍

Developing evaluation systems

Develop and assess the evaluation systems, processes, and procedures for New Model products under the Early Detection/Early Resolution (EDER) framework, ensuring alignment with established policies to meet customer objectives for new launches.
🛠️

Supporting accessory development

Support accessory development, ensuring serviceability and repair instructions are confirmed and fitment quality is achieved for a smooth launch of local models and accessories to dealers and owners.
📊

Monitoring project activities

Monitor project activities against established milestones and recommend or implement countermeasures as needed to meet objectives.

Skills you'll need

🚗

Automotive trade qualification

Minimum automotive trade qualification, mechanical engineering background or equivalent experience in the field.
🗣️

Communication skills

Proven track record in effectively communicating with stakeholders and negotiating outcomes, including reporting and presenting to senior management.
💻

MS Office proficiency

Proficiency in MS Office Suite including Excel (vlook up and pivot tables).
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Meet the team

About the company

View your fit

0 of 5 criteria met
Automotive trade qualification or equivalent
Possession of relevant automotive qualifications or experience.

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Strong automotive industry experience
Demonstrated experience in technical roles and customer management.

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Proficiency in MS Office Suite
Experience with Excel, including VLOOKUP and pivot tables.

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Effective stakeholder communication skills
Proven ability to negotiate and present to senior management.

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Understanding of dealer networks
Deep knowledge of automotive industry and commercial drivers.

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A meaningful career starts with a match

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