About the job
As a Technical Field Engineer, you will play a crucial role in keeping our federal government client’s systems secure and mission-ready. Your expertise in on-site technical support and strong client engagement will make a significant impact. The team values collaboration and is dedicated to providing exceptional service.
You'll be responsible for
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Providing technical support
Ensuring that our federal government client’s systems stay secure, reliable, and mission-ready through expert on-site technical support and strong client engagement.🔌
Installing and maintaining products
Performing activities associated with installing, diagnosing, maintaining, and servicing computer-related products, including desktop/laptop computers, printers, and peripherals.😊
Ensuring customer satisfaction
Ensuring customer satisfaction throughout all transactions.Key criteria
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Deskside support experience
Proven experience in a Deskside support environment for effective troubleshooting.View
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Desktop and server support
Experience with desktop and server support, including installation and troubleshooting.View
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Diagnostic skills
Strong software and hardware diagnostic skills for building and upgrading PCs.View
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