Unisys4 followers64 jobs

Technical Field Engineer

JuniorMid levelFull-timeHybridAdelaide SA, AustraliaCustomer service and supportInformation technologyPosted 3 weeks agoVerified 3 weeks ago
Pending fitX of Y criteria met

About the job

This Technical Field Engineer job is all about keeping our federal government client’s systems secure and mission-ready. By providing expert on-site technical support and engaging with clients, you will play a crucial role in maintaining reliability. The team thrives on collaboration and is dedicated to delivering exceptional service.

Meet the team

About the company

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

🛡️

Providing technical support

Ensuring that our federal government client’s systems stay secure, reliable, and mission-ready through expert on-site technical support and strong client engagement.
🔌

Installing and maintaining products

Performing activities associated with installing, diagnosing, maintaining, and servicing computer-related products, including desktop/laptop computers, printers, and peripherals.
😊

Ensuring customer satisfaction

Ensuring customer satisfaction throughout all transactions.

Key criteria

🔧

Deskside support experience

Minimum 6 months in a deskside support environment

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💻

Desktop and server support

Experience with hardware, software, and network troubleshooting

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🔍

Diagnostic skills

Proven ability in software and hardware diagnostics

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A meaningful career starts with a match

View your fit

5 criteria for this job
Deskside support experience
Minimum 6 months in a deskside support environment

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Desktop and server support
Experience with hardware, software, and network troubleshooting

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Diagnostic skills
Proven ability in software and hardware diagnostics

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Printing support experience
Experience in installation and configuration of printers

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Security clearance
NV1 or NV2 security clearance is mandatory

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