Technical Specialist - Runva Truganina
About the job
Join Runva Australia as a Technical Sales & Support Representative in Truganina, where you will provide expert support and exceptional customer service. This job is crucial for driving growth and ensuring customer satisfaction through technical assistance and sales processing. The team thrives on collaboration and a shared passion for quality and innovation.
You'll be responsible for
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Providing expert technical support
Promptly resolving customer enquiries via phone and online channels to ensure satisfaction.📦
Managing warranty claims and returns
Efficiently handling warranty claims and returns according to company guidelines.🧾
Processing sales orders
Accurately processing sales orders daily and assisting with payments and sales reporting.Key criteria
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Mechanical product experience
Practical experience with mechanical products, especially winches.View
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Technical documentation skills
Proven ability to write effective technical documentation.View
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Customer service expertise
Demonstrated experience in providing outstanding customer support.View
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