Telstra11 followers143 jobs

Telstra Retail: Customer Service & Sales Consultant

JuniorFull-timeHybridKarratha City Shopping Centre, Shop 37 Sharpe Ave, Karratha WA 6714, AustraliaInformation technologySalesCustomer servicePosted 3 months ago
View your fit0 of 9 criteria met

About the job

As a Telstra Retail Customer Service & Sales Consultant, you will embark on a journey to delight customers through exceptional service. This job is not just about sales; it’s about creating meaningful connections and empowering customers with the right solutions. The team thrives on collaboration, continuous learning, and a passion for technology, making every day an exciting opportunity to make a difference.

You'll be responsible for

🌟

Delighting customers

Providing exceptional in-store customer service to ensure a positive experience for every visitor.
💡

Empowering customers

Identifying and recommending products and services that transform customers' telecommunications experience.
📚

Continuous learning

Staying updated on the latest technology and gadgets to provide informed solutions to customers.

Skills you'll need

🤝

Customer service

Ability to provide outstanding service and support to customers, ensuring their needs are met and exceeded.
💰

Sales

A strong drive to reach and exceed sales targets and KPIs, showcasing a consultative sales approach.
🧩

Problem-solving

Ability to quickly develop customized solutions for customers, enhancing their telecommunications experience.
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Meet the team

About the company

View your fit

0 of 5 criteria met
Customer connection skills
Experience building rapport with diverse customers

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Sales target achievement
Proven track record of exceeding sales targets and KPIs

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Problem-solving aptitude
Ability to develop customised solutions for customer needs

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Desire for growth
Hunger to learn and advance within the company

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Resilience in service
Positive approach to customer service in busy environments

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A meaningful career starts with a match

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