As a Telstra Retail Customer Service & Sales Consultant, you will embark on a journey to delight customers through exceptional service. This job is not just about sales; it’s about creating meaningful connections and empowering customers with the right solutions. The team thrives on collaboration, continuous learning, and a passion for technology, making every day an exciting opportunity to make a difference.
You'll be responsible for
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Delighting customers
Providing exceptional in-store customer service to ensure a positive experience for every visitor.💡
Empowering customers
Identifying and recommending products and services that transform customers' telecommunications experience.📚
Continuous learning
Staying updated on the latest technology and gadgets to provide informed solutions to customers.Skills you'll need
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Customer service
Ability to provide outstanding service and support to customers, ensuring their needs are met and exceeded.💰
Sales
A strong drive to reach and exceed sales targets and KPIs, showcasing a consultative sales approach.🧩
Problem-solving
Ability to quickly develop customized solutions for customers, enhancing their telecommunications experience.View more