Telstra11 followers143 jobs

Telstra Retail: Customer Service & Sales Consultant

JuniorFull-timeHybridPerth WA, AustraliaSalesCustomer servicePosted 1 month ago
View your fit0 of 9 criteria met

About the job

As a Customer Service & Sales Consultant at Telstra, you will embark on an exciting journey of delighting customers through exceptional service. Your impact will be felt as you empower individuals to transform their telecommunications experience with tailored solutions. The team thrives on collaboration and continuous learning, ensuring everyone is equipped to succeed.

You'll be responsible for

🌟

Delighting customers

Providing exceptional in-store customer service to ensure a positive experience for every visitor.
💡

Empowering customers

Identifying and recommending products and services that enhance customers' telecommunications experience.
📚

Continuous learning

Engaging in ongoing training to stay updated on the latest technology and sales techniques.

Skills you'll need

🤝

Customer service

Ability to provide outstanding service and support to customers, ensuring their needs are met and exceeded.
💼

Sales skills

Proficiency in identifying customer needs and providing tailored solutions to achieve sales targets.
🧩

Problem-solving

Capability to quickly develop customized solutions for customers, enhancing their experience.
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Meet the team

About the company

View your fit

0 of 5 criteria met
Customer connection skills
Experience building rapport with diverse customers

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Sales target achievement
Proven track record of exceeding sales targets and KPIs

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Problem-solving aptitude
Ability to develop tailored solutions for customer needs

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Desire for growth
Eagerness to learn and advance within the company

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Positive customer service approach
Demonstrated resilience in fast-paced customer environments

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A meaningful career starts with a match

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