Telstra11 followers143 jobs

Telstra Retail: Customer Service & Sales Consultant

JuniorFull-timeHybridQueensland, AustraliaCustomer service and supportSalesRetail banking operationsPosted 1 month ago
View your fit0 of 9 criteria met

About the job

The job of a Telstra Retail Customer Service & Sales Consultant is all about creating delightful experiences for customers through exceptional service. This position plays a crucial role in building a connected future, empowering customers with the right products and services. The team thrives on collaboration and continuous learning, ensuring everyone is equipped to succeed.

You'll be responsible for

🌟

Delighting customers

Providing outstanding customer service to ensure a positive in-store experience.
💡

Empowering customers

Identifying products and services that transform customers' telecommunications experience.
📚

Continuous learning

Staying updated on the latest technology and sales techniques to better serve customers.

Skills you'll need

🤝

Customer service

Delivering exceptional service to customers, ensuring their needs are met and exceeded.
💰

Sales

Utilising a consultative approach to identify customer needs and drive sales.
🧩

Problem-solving

Quickly developing customised solutions for customers to enhance their experience.
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Meet the team

About the company

View your fit

0 of 5 criteria met
Customer connection skills
Experience building rapport with diverse customers.

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Sales target achievement
Proven track record of exceeding sales goals.

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Problem-solving aptitude
Ability to develop tailored solutions for customer needs.

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Customer service experience
Demonstrated experience in a customer-facing environment.

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Growth mindset
Desire to learn and advance within the company.

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