Telstra14 followers163 jobs

Telstra Retail: Customer Service & Sales Consultant

JuniorFull-timeOfficeTownsville City QLD 4810, AustraliaAitkenvale QLD 4814, AustraliaWillows Shopping Centre, 115 Thuringowa Dr, Kirwan QLD 4817, AustraliaCustomer service and supportPeople and cultureSalesPosted 2 weeks ago
Pending fitX of Y criteria met

About the job

The job of a Telstra Retail: Customer Service & Sales Consultant is all about creating delightful experiences for customers through exceptional service. This position plays a vital role in helping customers connect with the right products and services, transforming their telecommunications journey. The team thrives on collaboration and continuous learning, ensuring everyone is equipped with the latest knowledge to support customers effectively.

Meet the team

About the company

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View your fit0 of 5 criteria met

You'll be responsible for

🌟

Providing customer service

Delivering outstanding service to customers in-store, ensuring a positive experience.
🔍

Identifying customer needs

Engaging with customers to understand their requirements and recommend appropriate products and services.
🏆

Achieving sales targets

Working towards and exceeding sales goals while maintaining high customer satisfaction.

What we're looking for

🤝

Customer connection skills

Experience building rapport with diverse customers.

View fit

📈

Sales target achievement

Proven track record of exceeding sales targets and KPIs.

View fit

🛠️

Problem-solving aptitude

Ability to develop tailored solutions for customer needs.

View fit

View more

pending fit

0 of 5 criteria met
Customer connection skills
Experience building rapport with diverse customers.

View

Sales target achievement
Proven track record of exceeding sales targets and KPIs.

View

Problem-solving aptitude
Ability to develop tailored solutions for customer needs.

View

Customer service experience
Demonstrated experience in a customer-facing role.

View

Growth mindset
Eagerness to learn and advance within the role.

View

A meaningful career starts with a match

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