About the job
As a Customer Service & Sales Consultant at Telstra, you will embark on an exciting journey of delighting customers through exceptional service. Your role is vital in transforming their telecommunications experience by providing tailored solutions and fostering connections. The team thrives on collaboration and continuous learning, ensuring everyone is equipped with the latest knowledge to support customers effectively.
You'll be responsible for
🌟
Delighting customers
Creating an exceptional in-store experience for customers, ensuring they feel valued and supported.🔍
Identifying needs
Engaging with customers to understand their telecommunications needs and recommending suitable products and services.🏆
Achieving sales targets
Working towards and exceeding sales goals through a proactive and consultative sales approach.Key criteria
🤝
Customer connection skills
Experience building rapport with diverse customers.View
📈
Sales target achievement
Proven track record of exceeding sales goals.View
🛠️
Customer-facing experience
Demonstrated experience in a retail or service environment.View
View more