BNY MELLON6 jobs

Vice President, Client Processing Manager

SeniorFull-timeHybridSydney NSW, AustraliaPosted 18 hours agoVerified 1 day ago
Pending fitX of Y criteria met

About the job

The Vice President, Client Processing position is an exciting opportunity to join the Corporate Trust team in Sydney, Australia. This job plays a crucial role in fostering strong client relationships and ensuring service excellence, which is integral to BNY's strategic pillars. The team thrives on collaboration, innovation, and a commitment to delivering exceptional client service.

You'll be responsible for

📞

Serving as a point of contact

Serving as a point of contact to clients on service issues and assisting in developing strategy to deliver world-class client service across multiple products.
🤝

Collaborating with stakeholders

Collaborating with clients and internal stakeholders to align client needs with BNY's commercial strategy.
🔍

Proactively improving service

Proactively partnering with Client Service Data, Insights & Analytics to improve service by identifying trends and suggesting opportunities.

Key criteria

📊

Client service management experience

5-8 years of experience in client service management within financial services.

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🧩

Problem-solving skills

Proven analytical skills to resolve complex client issues effectively.

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🤝

Effective communication skills

Demonstrated ability to collaborate across diverse teams and stakeholders.

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5 criteria for this job
Client service management experience
5-8 years of experience in client service management within financial services.

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Problem-solving skills
Proven analytical skills to resolve complex client issues effectively.

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Effective communication skills
Demonstrated ability to collaborate across diverse teams and stakeholders.

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Business acumen
Strong understanding of financial services and client growth opportunities.

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Relevant educational background
Bachelor's degree in Business, Finance, or related field required.

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