Marriott3 followers147 jobs

Welcome Agent

JuniorPart-timeOfficeSydney NSW, AustraliaCustomer servicePosted 1 day agoVerified 19 hours ago
Pending fitX of Y criteria met

About the job

Join W Hotels as a Welcome Agent, where your authenticity and vibrant personality will shine! This job is all about creating extraordinary experiences for guests while working in a lively and imaginative environment. The team thrives on collaboration and creativity, making every day an exciting opportunity to connect with others and deliver exceptional service.

Meet the team

About the company

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

🏨

Processing guest check-ins

Confirming reservations, assigning rooms, and activating room keys to ensure a smooth arrival experience for guests.
📞

Handling guest inquiries

Answering and responding to all guest calls, messages, and concerns to provide timely assistance.
🧹

Coordinating with housekeeping

Tracking room readiness for check-in and reporting any guest concerns to ensure a seamless experience.

Key criteria

🛎️

Guest service experience

Demonstrated experience in delivering exceptional guest service.

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💳

Payment processing skills

Experience processing various payment types accurately.

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📞

Communication skills

Proven ability to handle guest inquiries and concerns effectively.

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View your fit

4 criteria for this job
Guest service experience
Demonstrated experience in delivering exceptional guest service.

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Payment processing skills
Experience processing various payment types accurately.

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Communication skills
Proven ability to handle guest inquiries and concerns effectively.

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Local area knowledge
Familiarity with local attractions and directions for guests.

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A meaningful career starts with a match

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