The Salvation Army Australia9 followers173 jobs

Workforce Effectiveness Lead

Mid levelFull-timeHybridBlackburn VIC 3130, AustraliaAdministrationPeople and culturePosted 4 weeks agoVerified 4 weeks ago
Pending fitX of Y criteria met

About the job

The Workplace Effectiveness Lead Consultant at Salvos Stores is an exciting opportunity to lead impactful projects that enhance HR processes and improve operational efficiency. This position plays a vital role in supporting the mission of The Salvation Army by optimizing the way frontline teams work, ultimately contributing to the care provided to disadvantaged Australians. Collaboration is key, as you will work closely with various stakeholders to identify challenges and implement effective solutions.

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2025
  • Hiring
    • Permanent hires
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms
Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

📋

Leading Workforce Effectiveness initiatives

Developing clear, practical operational guidance for stores, including SOPs, step guides, quick reference guides, forms, and templates.
🔍

Identifying improvement opportunities

Simplifying ways of working through frontline feedback and operational insights.
🗂️

Overseeing governance of operational materials

Managing the lifecycle of operational materials, including ownership, review cycles, version control, publishing, and archiving.

Key criteria

📈

Operational improvement experience

Proven experience in enhancing processes in retail or similar environments.

View

📝

Development of practical procedures

Strong capability in creating user-friendly operational guides.

View

🤝

Stakeholder engagement skills

Excellent ability to influence and manage expectations across functions.

View

View more

A meaningful career starts with a match

Similar jobs

View all
Anglicare Southern Queensland
Anglicare Southern Queensland
Workforce Operations LeadBrisbane, QLD · Full-time
The Workforce Operations Lead at Anglicare Southern Queensland is a pivotal job focused on enhancing rostering practices to support a diverse workforce. By leading the development and implementation of best practices, this job plays a crucial role in ensuring that care and support services are delivered efficiently and effectively. The team thrives on collaboration, innovation, and a shared commitment to making a positive impact in the community.
PEXA
PEXA
Workforce Planning & Reporting LeadMelbourne, VIC · Full-time
The Workforce Planning & Reporting Lead at PEXA plays a crucial role in enhancing customer experiences by ensuring effective workforce planning and operational reporting. This position is all about turning data into actionable insights, helping the Customer Operations team deliver exceptional service. Collaboration and innovation are at the heart of the team's culture, making it an exciting place to grow and thrive.
MacKillop Family Services
MacKillop Family Services
Foster Care Recruitment LeadMaroochydore, QLD · Full-time
The Foster Care Recruitment Lead position at MacKillop Family Services is all about creating safe and nurturing homes for children and young people in need. This unique opportunity allows you to be part of a new Foster Care program in Queensland, making a lasting impact on families and communities. The team values collaboration, creativity, and strategic thinking, and is eager to welcome someone who is ready to take ownership and inspire change from day one.
AnglicareSA
AnglicareSA
Workforce Optimisation LeadAdelaide, SA · Full-time
As the Workforce Optimisation Lead, you will play a vital role in ensuring older South Australians receive responsive, high-quality care through effective workforce planning and optimisation. Your leadership will be valued in a compassionate and collaborative team where continuous improvement is part of everyday practice. This predominantly office-based job offers opportunities to influence operational strategy, lead a team, and grow your career within one of South Australia’s largest purpose-driven organisations.

View your fit

5 criteria for this job
Operational improvement experience
Proven experience in enhancing processes in retail or similar environments.

View

Development of practical procedures
Strong capability in creating user-friendly operational guides.

View

Stakeholder engagement skills
Excellent ability to influence and manage expectations across functions.

View

Knowledge management experience
Experience in content lifecycle management and information governance.

View

Leadership and coordination experience
Experience leading teams, including coaching and quality assurance.

View