AnglicareSA14 jobs

Workforce Optimisation Lead

Mid levelSeniorFull-timeOfficeAdelaide SA, AustraliaAdministrationPeople and culturePosted 2 days agoVerified 3 days ago
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About the job

As the Workforce Optimisation Lead, you will play a vital role in ensuring older South Australians receive responsive, high-quality care through effective workforce planning and optimisation. Your leadership will be valued in a compassionate and collaborative team where continuous improvement is part of everyday practice. This predominantly office-based job offers opportunities to influence operational strategy, lead a team, and grow your career within one of South Australia’s largest purpose-driven organisations.

You'll be responsible for

📅

Leading workforce scheduling

Oversee workforce scheduling and rostering operations across a 7-day service environment.
🏆

Coaching a team

Coach and support a team of Workforce Rostering Officers to deliver high-quality outcomes.
🛠️

Managing escalated issues

Handle escalated rostering issues and complaints with professionalism and care.

Key criteria

📊

Workforce scheduling experience

Demonstrated experience leading scheduling teams in complex environments.

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📈

Data analytical skills

Strong ability to interpret workforce trends for scheduling decisions.

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🗣️

Stakeholder management skills

Proven skills in communication and complaint resolution.

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Meet the team

About the company

View your fit

3 criteria for this job
Workforce scheduling experience
Demonstrated experience leading scheduling teams in complex environments.

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Data analytical skills
Strong ability to interpret workforce trends for scheduling decisions.

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Stakeholder management skills
Proven skills in communication and complaint resolution.

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