About the job
Kickstart your business banking career with experienced professionals who are dedicated to helping local businesses grow. As a Business Banking â Account Manager, you will be part of a team that prioritises building long-term, trust-based relationships with clients. The culture is all about customer obsession, fostering innovation, and creating strong relationships, making it an exciting opportunity to make a real impact.
You'll be responsible for
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Ensuring exceptional customer experience
Going above and beyond to achieve exceptional customer experience and advocacy.đ
Managing customer retention
Securing the retention of customers through proactive engagement and relationship building.â ď¸
Proactively managing risk
Managing risk by adhering to policies and compliance requirements while escalating issues as needed.Key criteria
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Business banking experience
Demonstrated experience in business banking environments.View
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Customer needs identification
Proven ability to identify and meet customer needs.View
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Lending and credit knowledge
Knowledge and experience of lending processes and credit.View
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