Claims Specialist - Hawthorn East
About the job
This job is about joining a dedicated team at Coles Group Insurance, where you will play a crucial role in managing workers’ compensation claims and supporting the wellbeing of team members. Your work will directly impact the lives of individuals and contribute to a safer workplace. The team values collaboration, empathy, and continuous improvement, creating an environment where everyone can thrive.
You'll be responsible for
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Managing workers’ compensation claims
Effectively manage workers’ compensation claims to achieve optimal outcomes for all stakeholders.📜
Ensuring compliance with laws and policies
Manage a portfolio of claims in compliance with state laws and company policies, ensuring injured team members receive correct entitlements and understand their rights and responsibilities.⏱️
Facilitating timely resolution of claims
Facilitate timely resolution of claims with a strong focus on engagement between injured team members and the business to foster collaboration and continuous improvement.Key criteria
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Workers' compensation claim management experience
Demonstrated experience managing workers' compensation claims effectively.View
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Legislation interpretation skills
Ability to interpret relevant legislation and company policies.View
🤝
Strong customer service skills
Proven ability to engage and negotiate with stakeholders.View
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