Customer Banking Specialist - Carindale
About the job
The Customer Banking Specialist job at CommBank's Carindale Branch is all about creating a welcoming and supportive environment for customers. This position plays a crucial role in delivering exceptional banking experiences to over 10 million customers. The team thrives on collaboration and is dedicated to making a positive impact in the community.
You'll be responsible for
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Greeting customers
Greet each customer and clearly understand their enquiry, guiding the customer to the appropriate channel.💬
Building connections
Build personal connections with customers through meaningful conversations to enhance their experience.💻
Providing options
Provide options for the customer through education and demonstration of our in-branch technology and digital banking options.Key criteria
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Customer service experience
Proven track record in delivering exceptional customer service.View
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Communication skills
Demonstrated excellent communication skills in professional settings.View
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Financial services knowledge
Experience in financial services, retail, or hospitality sectors.View
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