Customer Implementation Lead (Project Manager) â Macquarie Park NSW
About the job
Join a dynamic team at Blackwoods as a Customer Implementation Lead, where you will transform customer challenges into growth opportunities. This job is all about owning the end-to-end rollout of major customer agreements, driving savings and revenue while ensuring smooth transitions. Collaboration is key, as you will work closely with various teams and stakeholders to ensure every project is a success.
You'll be responsible for
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Leading implementation
Lead endâtoâend implementation of commercial deals to deliver Customer savings and Blackwoods revenue outcomes.đ¤
Managing relationships
Manage dayâtoâday Customer relationships, ensuring requirements are understood and project deliverables are met.đ
Reporting on performance
Report on project performance, including category conversions and continuous improvement outcomes.Key criteria
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3+ years of project management experience
Demonstrated experience in Sales, Transformation, Procurement, or Supply Chain.View
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Proven process analysis skills
Ability to improve frameworks and systems in complex environments.View
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Strong problem-solving skills
Experience in challenging and recommending alternative solutions.View
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