About the job
As a Customer Success Manager, you will play a vital role in driving product attachment and fostering strong relationships with our existing customers. Your focus will be on creating a positive customer experience while advocating for their needs internally. At Datadog, we value collaboration and creativity, operating in a hybrid workplace that promotes work-life harmony.
You'll be responsible for
š¤
Partnering with sales teams
Ensuring a smooth transition and onboarding experience for customers by collaborating closely with the sales team.ā¤ļø
Building customer relationships
Proactively establishing and nurturing relationships with customers to create mutual trust and satisfaction.š”
Advising customers
Acting as an advisor to ensure customers leverage the Datadog solution effectively and maximize its value.Key criteria
š¤
5-7 years in customer-facing roles
Experience building relationships and driving customer success.View
š
Proven upselling and cross-selling experience
Demonstrated ability to identify growth opportunities in accounts.View
š£ļø
Strong communication skills
Ability to convey value and advocate for customers effectively.View
View more
