About the job
As a Customer Relationship Lead for Queensland at PEXA, you will play a crucial role in building and nurturing relationships with key practitioner customers. This position is vital for enhancing customer satisfaction and product utilization, ensuring that feedback is effectively communicated to internal teams. The PEXA team thrives on collaboration, innovation, and a shared commitment to excellence.
You'll be responsible for
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Building relationships
Spending days building trusted relationships with key practitioner customers across Queensland.🔍
Understanding customer needs
Meeting with customers to understand their needs and help resolve issues.🗣️
Facilitating conversations
Supporting industry events and facilitating conversations with the QLD Practitioner Advisory Council.Key criteria
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Relationship management experience
Proven experience managing relationships with high-value customers.View
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Customer problem-solving skills
Demonstrated ability to resolve customer issues effectively.View
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Influencing and negotiation skills
Experience engaging and influencing a diverse range of stakeholders.View
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